“Dear Dani, Caitlin, Chris and the Cola Solar team.
I had Jimmy and his team install my 20 solar roof panels yesterday.
May I take this opportunity to congratulate your company on the professionalism of your staff.
They arrived on time and went about their business without any fuss, but with skill and consideration of any request I made.
After completion of works, Jimmy took the time to explain the monitoring system in detail and answered all questions relating to the system. He also provided tips on how best to utilize my new solar system.
Congratulations on employing personnel with such skill and professionalism.